Great service and hospitality. They backup their work and are fast and reliable. I have never had a bad experience and would recommend them with no hesitation.
Joan from Johnston l 1/10/17
--------------------------------------
They fit me in even with the shop being pretty backed up, and I got my car back the same day.
Johnny l 1/3/17
--------------------------------------
Great service. Did not have an appointment but they fit me in. Thanks Brandi!!
Ronnie from Batesburg l 12/21/16
--------------------------------------
Brandy was wonderful! Got me checked in fast and really enjoyed talking with her and Cliff!! Can't wait till BL store gets open!
Carolyn l 12/10/16
--------------------------------------
Brought my car in to be serviced and car was worked on at the scheduled time. Everyone was very nice and checked on me in the waiting area to see if I needed anything.
Frank from Louisville l 12/9/16
--------------------------------------
Great service and we really like our purchase so far. Everyone at the dealership was great to work with.
Janet from Aiken l 11/13/16
--------------------------------------
Very easy to deal with. Would buy from again.
Jeff l 11/10/16
--------------------------------------
At Herlong Chevrolet Buick we feel our sales rep. is not only our rep. but a trusted friend. We were not subjected to high pressure and we were given a good deal from the very start without the back and forth price hassle. Bottom line.....we are very happy!
Jim l 11/9/16
--------------------------------------
Wonderful customer service.great follow-up.quick service.
Chris from Johnston l 10/17/16
--------------------------------------
Fantastic great experience. Highly professional in all departments. Courteous, friendly, and caring that you are receiving what you purchased. Would highly recommend to anyone wanting to buy or trade.
Malcolm l 10/10/16
--------------------------------------
We have purchased many cars and trucks from Herlong Chevrolet Buick . Purchasing the new 2016 Encode was an easy process due to the Salesman, Cliff, working with my wife to test drive the car and give us a fair trade in and rebate deal!
Stephen from Johnston l 10/10/16
--------------------------------------
I recently purchased a 2016 Silverado High Country from Herlong and could not be more satisfied with the purchase process. I had shopped around in the Columbia area but was unable to locate the exact truck I wanted to buy. After speaking with Jim at Herlong, he located the truck. We moved forward with a sight-unseen appraisal that was fair and we quickly agreed on a reasonable price for the new High Country. Jim even went above and beyond to ensure the truck was eligible for rebates. The Business Office beat the interest rate from my credit union and completed my paperwork super-fast. I did not feel pressured to spend thousands on warranty contracts or other services, as I simply declined and we move forward with the purchase. Lastly, a technical team member gave me a quick demo of my new truck and assisted with OnStar setup. The entire process took just under an hour from the time I arrived at Herlong. I would recommend checking out these guys before making your next purchased. Thanks, Herlong!
Brandon l 10/9/16
-------------------------------------
I negotiated my deal among 3 dealerships and Herlong gave me the best deal, hands down! I then ordered my new Colorado with Ben Herlong who kept me updated throughout the process (I KNOW I drove him crazy!!) even though he said I didn't. I enjoyed working w/ a hometown type dealership who I felt REALLY wanted my business.
Kimberly
--------------------------------------
I bought my Chevy Colorado from Herlong Chevrolet Buick ...Rochelle was the sale persons name....When I bring my truck in for the oil filter change or for any questions I might have-they are ALWAYS friendly and professional!!!!! Thank you
Gerald from Trenton l 8/24/16
--------------------------------------
Great deal on new car. No high pressure sales pitch. Made buying a new car a very pleasant experience.
Barry from Aiken l 8/12/16
--------------------------------------
I bought a 2016 Silverado 4 door truck on July 22,2016.the service by Cliff,Jim and Brooke was very good.They were professional,quick and friendly.They answered all my questions, I thought the price was fair.
Chris l 7/26/16
--------------------------------------
My husband & I bought a 2016 Chev. Equinox 7/8/16. Love it!! Cliff Kneece sold us the car--he is soooooo nice & helpful. Also,Brooke was very nice in explaining everything I had to sign. Also, had talked with maintenance man ( sorry I don't remember his name --but he also was very nice) about car we had come to be serviced (that is before we traded). This is the second vehicle we have bought from Herlong. Great service was done on it also.
Jeanette l 7/13/16
--------------------------------------
We bought a Nissan murano in June 2016 from herlong in johnston. Great customer service, very friendly and we got our car for a great deal. Thanks again
Kmiranda l 7/8/16
--------------------------------------
Awesome dealership. Knowledgeable and friendly staff.
Tony W. l July 2016
--------------------------------------
I was stranded after hours. Chevrolet road side assistance sent a tow and Herlong Chevrolet Buick agreed to pay the mileage overage to get my vehicle to them. I was going out of town the next day and they brought a loaner vehicle to my house before we left on vacation. This was a great example of how they take care of their customers.
Laura S. l July 2016
--------------------------------------
Great people I enjoy being around
Ryan M. l July 2016
--------------------------------------
This was the most painless car buying experience of my life. Exceptional in every way possible. Will be back for future purchases.
Stevanie B. l July 2016
--------------------------------------
I purchased my toyota pruis from this dealer from another state and Cliff the sales rep was beyond exceptional. Answer all my questions; in a timely manner and when the car finally arrived-it was as described not to mention the seamless transaction. I do appreciate their honesty and will definately recommend to anyone trying to buy a vehicle. It was a pleasure doing business with this dealer. Thanks
Nana l July 2016
--------------------------------------
This was the most painless car buying experience of my life. Exceptional in every way possible. Will be back for future purchases.
Stevanie B. l July 2016
--------------------------------------
Cliff and Brooke are outstanding people. First class!!! Herlong Chevrolet Buick was a home town feel!!
Hunt H. l 6/28/16
--------------------------------------
We had a great experience at Herlong. Ben helped us and we will come back the next time we but a car.
Bryan H. l 6/19/16
--------------------------------------
Dealer provided a 2016 loaner vehicle repaired all my problems on one visit and returned the washed and vacuumed.
Suzanne l 6/17/16
--------------------------------------
One of the easiest buying experiences I have ever had.
Robbin S. l 6/1/16
--------------------------------------
Brooke & Meryl were great! A completely hassel free car buying experience without spending hours & hours at the dealership!
Stephanie H. l June 2016
--------------------------------------
I am very pleased and happy with this dealer and the staff. Everyone was friendly and very helpful. I was looking for a used SUV and I saw on their website a 2010 Chevrolet Traverse LT. I had been looking for sometime at other dealers around my area. I could not find a used SUV that I really liked and for a reasonable price. So I called Herlong and inquired about the Traverse. I staff was so helpful and friendly and offered for me to come pick up the SUV and drive it overnight so my husband could also see it in person, not just a picture. The price for this Traverse was much lower than any others I had seen and it had seating for 7 passengers not just 5. So after driving the Traverse overnight, my husband and I decided to buy it. I have had it for almost a week and I love it. Anyone in the CSRA area should check out Herlong Chevrolet Buick . They also have another dealership in Edgefield, South Carolina, Herlong Ford. Please, give them a try before you buy from someone else. Being a small town dealership makes all the difference in the world. They give you the best price and the best customer service.
Lorraine C. l 5/18/16
--------------------------------------
Was great, The only thing I discovered was I was told it had rea-rview camera and it doesn't but not something I really need either. So not worried about it. Over satisfaction is out standing.
William R. l 5/13/16
--------------------------------------
I had a very pleasant experience dealing with all of the people at Herlong Chevrolet Buick. All were professional and knowledgeable in their area of expertise.
Otis B. l 5/11/16
--------------------------------------
I purchased my wife a GM Certified 2012 Camaro convertible last week, and the whole experience was great. This is still a hometown style dealership that strives to make your buying experience truly exceptional. Our sales person, Brooke, was wonderful to work with and went out of her way to handle various requests I had. Everyone there from sales, finance, to detailing were friendly and always appreciative to have you as a customer. I would definitely consider them for my next car purchase in the future.
Chris S. l 5/4/16
--------------------------------------
Wonderful vehicle purchasing experience. Absolutely the very best customer service.
Ronnie S. l May 2016
--------------------------------------
Excellent customer service! Sales, office and service staff are wonderful to work with and tend to go above and beyond to accomodate your needs. All employees are friendly and professional. I would be willing to buy all my vehicles from them!!
Kimberly W. | 4/11/2016
--------------------------------------
Brooke helped me find the truck I had been wanting. She responded to all my questions quickly and honestly. She helped me with trade information and finance numbers for quite a few days and was NEVER pushy! Overall the finance person, salespeople and the GM were all very accommodating and professional. Will go see Brooke again when I trade.
Duramax l 4/14/16
--------------------------------------
We had an amazing experience buying fromHerlong Chevrolet Buick! Brooke Franklin is an awesome person and is easy to work with during the buying process. She went above and beyond to get us in the vehicle we wanted and needed. She drove over two hours to bring us the car as we were going to be booked up and unable to get the car for a couple days. We will defiantly do all our future purchase with her and Herlong Chevy! I highly recommend them for your car purchases new and used!
Erin S. l April 2016
--------------------------------------
Brooke Rocks!!! Coming from Georgia to purchase a vehicle. ..She made our experience at Herlong Chevy seamless. It couldn't have been a better outcome. Thanks for everything! He loves his new Suburban!!
Teisha A. l April 2016
--------------------------------------
I was very pleased with my experience at Herlong. The staff was pleasant and easy to work with.
Wesley M. l 3/15/16
--------------------------------------
All the people @ Herlong Chevrolet Buick where very helpful in getting the 2016 silverado i wonted thanks Herlong again!!
Steve H. l 3/15/16
--------------------------------------
I enjoyed my complete visit to herlong. can not waite for them to com to bl.
Olin G. l 3/15/16
--------------------------------------
On march 10th I bought a 2016 Silverado lTZ 4x4 love the truck, all the people at Herlong Chevrolet Buick are the greatest !! in my book they made my experience very easy and worth my 94 mile drive from Spartanburg SC to Herlong Chevrolet Buick thanks guys.
Ontharocks007 l 3/12/16
--------------------------------------
I have never been disappointed with Herlong Buick Chevrolet in Johnston, SC. The service and office personnel are always friendly and eager to be of assistance. This is exactly why I bought my 2014 LaCrosse locally when I moved back home after retiring. I knew I would not be disappointed!!!
Joan K. l March 2016
--------------------------------------
The repair on my new 2015. Chevrolet Impala was very professional. They even loaned me a car while mine was being repaired. They wanted to make sure I was taken care of during my repair process. Very pleased with my experience at Herlong Chevrolet Buick!!!
Lisa G. l 2/18/16
--------------------------------------
On Feb 8th, 2016 I purchased my 2014 Chevy Camaro....Love it! They made experience easy and worthwhile. Brooke, you are an A-1 saleswoman! I admire your hustle and dedication! Meryl, you rock as well! Love this team!
Quiana l 2/20/16
--------------------------------------
Rochelle Perry and Ben Herlong was very friendly and very easy to deal with. This was a great experience.
Steven S. l 2/18/16
--------------------------------------
Worth the drive from North Fla. Two things caught my eye on Herlong's website: A "decent" discount upfront, and NO dealer fees. After seeing nearly $800 in dealer fees locally, it was time to do some shopping. A call to the dealership, which had a vehicle I was interested in, confirmed pricing and we were able to come to terms on a trade-in. Jim and the other folks at Herlong were all great to deal with!
Howard l 12/3/15
--------------------------------------
Purchase a used truck. Michael went out of his way to find me what I wanted. The most pleasant car buying process that I have ever experienced.
Tom l 11/30/15
--------------------------------------
Buying or trading cars is not one of my favorite things to do but Michael made it easy. He went the extra mile to find just the vehicle I wanted. The folks at Herlong are not your typical car dealership people... they act more like family or old friends. I will definitely recommend them to friends and associates.
Stainedglassbob | 11/16/2015
--------------------------------------
Mr. Jim foley was great. He got me into a car really fast. I called him and told him what I was looking for. One hour later they called back and told me to come and sign papers for my car. I will never go anywhere else. I am a customer for life. They work with you and make sure you're happy. I'm bringing my family here to get their car.
Keshia | 11/4/2015
--------------------------------------
I am so glad I found these guys. Of all the dealerships I went to, they were the ones that came out to see what I wanted. Friends, helpful and I will do business with them again.
Roy | 11/4/2015
--------------------------------------
My experience was very welcome. I got very, very good service, will be coming back soon cause this is where I have my Tahoe serviced.
Debra | 11/4/2015
--------------------------------------
I had a great experience at Herlong Chevy Buick. Would come back again!
B | 9/26/15
--------------------------------------
O Boy! Great Service! Our second car! Love this place!
Verdella | 9/25/15
---------------------------------------
We dealt with Michael and Meryl and received top customer service! We appreciate all of ya?lls help on helping us find the perfect vehicle!
Georgie & Grady | 9/25/15
---------------------------------------
Cliff and all of the associates at Herlong were great. Very easy to work with and no pressure.
From:
Kent | 9/25/15
----------------------------------------
Jim, I wanted to let you know that I really love my 'Vette! I don't know if I told you or not but I had done a couple of nights of research & studying on looking for a car prior to coming to see you. I had the thought from the beginning that I really wanted to find a 'Vette from an established Chevy or GM dealer. Finding my car atHerlong Chevrolet Buick Buick with your dealership was a great choice and I am glad I did not have to look further.
Thank you to you & your staff for making the experience so easy and pleasant. It is the way I like to do business. If I can find you any customers I will certainly send them your way. Please be sure to tell Rochelle that the On Star set-up got completed on the third try and thank her for helping me. The next time I am over that way I will stop by to say Hi. And I will bring the 'Vette in when it is time for its service.
Thanks also for the hat and koozies.
My kindest regards,
H. Shull | 9/25/2015
PS: My brother bought a Buick Electra around 1988 or 89 from Mr. Joe Ben Herlong. At that time Buick did not offer anti-lock brakes on that model as they were a new option for Cadillac and other top GM cars. He insisted he wanted them and persuaded JB to call the factory and tell them a customer wanted them on the $23K car he was ordering or he was not going to buy it. According to my brother JB did not think the factory would pull the car off the line and add the brakes but lo & behold they did it. My brother had the car for many years and put well over 100K miles on it!
 
--------------------------------------------
Came in to dealership hooked up with Brooke great salesperson she sold us just what we wanted she needs a pat on the back for a job well done we checked with the rest came to the best at Herlongs
From Gilbert | August 28, 2015
--------------------------------------------
Very pleasurable experience.The staff in sales and finance were a pleasure to deal with. I enjoy having a "small town" dealership with in an hour drive to work with. Excellent place to buy a new Chevy!
C Brock | July 11, 2015
------------------------------------------
Just picked up my second new Silverado from Herlong. Jim Foley and the staff are excellent to work with and have the best prices of anywhere in SC. They will work to get you every incentive and rebate possible. Highly recommend working with Herlong.
Bass Fisherman from Lake Keowee, SC | June 24, 2015
-----------------------------------------
Herlong Chevrolet Buick Buick is the complete package when it come to buying a vehicle, from sales to the service department. Everyone in the Dealership is friendly and helpful with whatever questions that you might have. Thank you Herlong for the great service and experience.
J Sanders l November 2014
---------------------------------------------
Wow!!, What a wonderful place to buy a car. Everybody that works there was amazing. Prices are great and so is the customer service. This was my best experience ever buying a car. I will be referring all my friends and family to Herlong chevy .
Thanks Again
Deb Oconnor l November 2014
---------------------------------------------
If you are looking to buy a new or used vehicle,Herlong Chevrolet BuickBuick is definitely the place to go! I am extremely satisfied with the service that I have received over the years. They make the car buying experience a breeze! Any time that I take my car to get serviced, they are always fast and very friendly. Thanks for being awesome Herlong Chevrolet Buick Buick!
Kimberlee Kirkland l November 2014
---------------------------------------------
Great deal and super friendly service. Will shop again for my next purchase. AAAAA Rating!
Howard Revis l November 2014
---------------------------------------------
Great Experience from Start to Finish!
I worked with Cliff at Herlong Chevrolet BuickBuick and had a surprisingly great, straightforward experience with him and the team at Herlong. It was a refreshing to not have the ?sleazy? car dealership experience one now expects to be the norm in buying a used car. Cliff was honest and accurate about the condition of the car over the phone and was a delight to work with in person. I can attest to their ?no additional fees? is true as well. The price of the car was the final cost on the documents in the finance office ? once again, very refreshing. Great buying experience and very happy to recommend to anyone looking to buy from them. ? RBS
RBS from Atlanta, GA l November 2014
---------------------------------------------
Recall on car
They were very polite and helpful doing the process of getting the recall work completed.
Terry Sue Crocker from Monetta, SC l November 2014
---------------------------------------------
Buying a car is easy at this small town dealer
Was looking for a used Buick Regal GS this September as near to Atlanta as possible, and saw a certified preowned example at Herlong. Made a call and spoke with Ben Herlong, who was friendly and helpful. I made arrangements with him and made the trip on a weekday to take a look at the car. It was pulled around front waiting for me when I arrived, and I was able to take the test drive I wanted and look the vehicle over thoroughly without an ounce of pressure or impatience. Once decided, I sat down in Ben's office and we had an easy ten minutes of negotiating, shook hands, and the deal was done! I'm positive that things would NOT have been so easy at a big Atlanta dealer. Ben and the other employees worked things out with my preapproved third-party financing, cleaned the car, had me sign papers, and I was on my way. A totally painless experience. Check out their inventory online and make the trip if they've got what you want - you won't be disappointed!
RegalGS from Atlanta, GA l November 2014
---------------------------------------------
Extremely happy !!! Great service!!!
I just purchased a 2012 Jeep Grand Cherokee Overland from Herlong Chevrolet Buick & Buick, and I am extremely happy with my purchase. My experience with every Herlong's employee was excellent. Everyone worked so hard to help and assist me. I gave salesperson, Cliff Kneece, a list of items I was looking for in a vehicle and my price range, and Tanya did a great job of finding exactly what I was wanting!! They both did an amazing job, and they both truly care about the customers! I could not have found such luxury within a reasonable price range without them!! A huge thank you to everyone at Herlong Chevy & Buick that helped me through the whole car buying experience and making it go smoothly!
Lachelle from Saluda, SC l September 2014
---------------------------------------------
Great experience.
I called Herlong regarding an advertised vehicle on the internet.I was hooked up with Ben who was not familiar with the vehicle but offered to test drive it and call me back to answer any questions.He was straight forward and forthright as I stressed that I was two and ahalf hours away.I made the trip based on his responses to my questions.He made me a fair offer for my trade and I drove the vehicle home.Very comfortable experience in a pleasant business invironment.
JCS Eagle Fan from Claxton,Ga l September 2014
---------------------------------------------
Love My New Car!
Bought my new car today. It was an easy quick friendly experience. We will be back for our next purchase!
Lizzy Fulton from Johnston, SC l September 2014
---------------------------------------------
2004 Chevy SSR Yellow Fireball - Love It
My experience with Clif Kneece and Tonya at Herlong Chevrolet Buick was great! They were both very attentive to what I wanted and needed. I just purchased a 2004 SSR (yellow fireball) from them and I would highly recommend this dealership. Thank you again Clif and Tonya for going the extra mile, you made my buying experience pleasant. Now, l'm going to get the car cleaned up and see if I can win a show trophy or two.
RFPeckham from Batesburg, SC l August 2014
---------------------------------------------
Happy Customer!!!!!!
They have a great staff. Everyone is always willing to help in any way they can. I highly recommend this dealership.
Tanja from Saluda, SC l August 2014
 
---------------------------------------------
Great Service
"I purchased my brand new Buick Enclave 11 months ago at Herlong in Johnston, SC. During the purchase process everyone at Herlong was extremely curteous, pleasant, honest and helpful. Since my purchase I have visited the service department several times. Jess has always been very concerned about my auto issues and has always worked hard to find a solution to my concerns."
By John "Jack" Grados from Aiken, SC l July 9, 2014
---------------------------------------------
NOW, THAT IS WHAT I CALL AWESOME SERVICE!
"They have awesome service and the staff are so nice. And they get in and out no long waiting... NOW, THAT IS WHAT I CALL AWESOME SERVICE. The staff is so nice and outgoing, everyone should go and get a great deal, on some new and used cars, u will love it. Whenever i know someone needs a car, am going to send them down to Herlong Chevrolet BuickBuick in Johnston SC cause they make u feel , right at home. Thanks to Brittani McDaniel sales consultant, the best sales consultant I have ever meet. She knows what she is doing and do it so well. Thanks Herlong for making my purchase so easy, quick and understanding."
By Chassidy Corley from Aiken, SC | June 27, 2014
---------------------------------------------
"I was interested in trading my car for a certified/pre-owned Equinox. After visiting one of the local Lexington dealerships, I made the hour or so drive to Johnston because of a vehicle they featured on Cars.com. I have to say, hands down, the best decision. My father and I were greeted within a couple seconds of walking in with a handshake and a smile. We didn't have to wait long at all to see the vehicle or take the test drive, nor did we have to wait around for the appraisal. What made the most impact for me was we didn't have to keep going back and forth regarding my trade in as I had experienced with the other dealer. A quick conversation was all we needed to come to an agreement and make the deal. Even though we worked with Jim, everyone in the dealership made us feel welcome and comfortable. They all make me feel like we had known each other for years. I couldn't have asked for a better car-buying experience. Very impressed! My father who is currently retired after working in the car business himself for over 30 years was equally impressed with the service and knowledge of the employees at Herlong. Other dealerships need to take note of the service that you get at Herlong. Small town business is the way to go. I will be back if I ever need another vehicle and will definitely recommend Herlong."
Definitely worth the drive
By EveA from West Columbia from West Columbia, SC | May 23, 2014
---------------------------------------------
"As a 3-peat Tahoe buyer I made a 3.5 hour driver to Herlong Chevrolet Buick to make this purchase. I consulted/negotiated most of my deal over the phone with the sale consultant and I felt very comfortable with his honesty and professionalism that I made the trip the next day to seal the deal. The vehicle was exactly what I had been searching for and I am completely satisfied 100%. I am extremely please they made the trip worth my while. Thanks again Herlong."
James Clark Zebulon, GA.
---------------------------------------------
"Best dealership I have ever purchased a vehicle from. Will buy my next one from Herlong too!"
G. McGlohorn Batesburg, SC
---------------------------------------------
 "Wonderful Experience!"