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Charles S
PELION, SC | 2015 Chevrolet 2500HD SilveradoMay 23, 2023We brought vehicle in for recall. There was grease all over headliner and seatbelt adjusters no longer will work. Truck smelt of geese and greasy hand prints on the outside door. This truck was NOT brought in like this and I don’t expect to pick it up in this condition. There is NO excuse for this happening. It’s very heartbreaking to take care of a vehicle like we do and something like this happens due to a factory recall. No respect for the customer’s property at all. No grease should have been involved to replace an interior part. Very disappointed in Herlong and the company they have become. No respect for Chevy IF they don’t stand behind their customers for a recall they required to be done in this situation.Response from Herlong Chevrolet
May 24, 2023Charles, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (888) 402-2696 to discuss your concerns, as your satisfaction is of utmost importance to us.Deborah P
BATESBURG-LEESVILLE, SC | 2019 Chevrolet 1500 SilveradoApril 27, 2023Wonderful and very courteousResponse from Herlong Chevrolet
April 30, 2023Deborah, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.Melody S
LEESVILLE, SC | 2015 Chevrolet ImpalaFebruary 10, 2023Excellent vehicle and customer service!Response from Herlong Chevrolet
February 12, 2023Melody, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!Charles M
LEXINGTON, SC | 2020 Chevrolet 1500 SilveradoJanuary 29, 2023excellent customer service, facilities are extra clean and nice. very nice place to have service completedResponse from Herlong Chevrolet
January 31, 2023Charles, your satisfaction is important to us, so we want to sincerely thank you for choosing Herlong Chevrolet Buick, INC and we hope to see you again soon!Theron B
LEESVILLE, SC | 2015 Chevrolet 1500 SilveradoJanuary 23, 2023With multiply vehicle purchases, we have gotten to know everyone there. No matter the issue, they always seem to come through for us. From repairs to locating other vehicles to purchase for our family and business. ThanksResponse from Herlong Chevrolet
January 25, 2023Bailey, we appreciate your positive review about your recent experience with us! Thank you for choosing Herlong Chevrolet Buick, INC and we hope to see you again.Rachel R
SALUDA, SC | 2015 GMC TerrainDecember 22, 2022It was wonderfulResponse from Herlong Chevrolet
December 25, 2022We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!Carolyn S
EDGEFIELD, SC | 2012 Buick EnclaveNovember 25, 2022Travis was very professional and polite. Tony, the young man that brought me my car was very nice and polite. So far so good, the car is running smooth!Response from Herlong Chevrolet
November 26, 2022Carolyn, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!Terry S
BATESBURG-LEESV, SC | 2020 Chevrolet TraxNovember 23, 2022ALWAYS GREAT SERVICEResponse from Herlong Chevrolet
November 23, 2022Sherbert, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!Michael C
LEXINGTON, SC | 2021 Chevrolet 1500 SilveradoOctober 20, 2022Polite staff and excellent serviceResponse from Herlong Chevrolet
October 24, 2022Michael, we're glad to hear you found our staff so knowledgeable and helpful! We hope to be of service to you again in the future.Robert R
WARD, SC | 2011 Chevrolet TraverseSeptember 30, 2022it was a experience like no otherResponse from Herlong Chevrolet
October 3, 2022Robinson, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!